The Ministry of Public Service and Administration, in collaboration with the Kakamega County Revenue Collection Agency (KCRA), embarked on a three-day induction training program on Thursday, February 22nd, aimed at integrating newly appointed revenue officers and plant operators into public service. These newly appointed officers are poised to enhance service delivery to the residents of Kakamega County, in line with Governor Fernandes Barasa’s commitment to the pillar of Good Governance outlined in his manifesto.

During the official opening of the exercise, Mr. Godfrey Owori, the Public Service and Administration CECM, emphasized the importance of professionalism in the officers’ interactions with the public, particularly within the realm of revenue collection. He urged them to serve as exemplary ambassadors of Governor Barasa’s manifesto, underscoring the public’s reliance on them for grassroots representation.

CPA Christopher Ombunya, CEO of KCRA, stressed the significance of embracing a cashless revenue collection system to contribute towards Governor Barasa’s ambitious target of 2 billion annually for the revenue collection agency.

The Human Resource department, under the leadership of Chief Officer for Public Service, Ms. Priscah Otipa, and Ag Director Human Resource department, Mrs. Rose Busolo, conducted sessions on workplace code of conduct,discipline, dressing etiquette, and the hierarchical order of government protocol for each officer.

Ms. Doreen Amwoga, the Chief Officer for County Administration, emphasized the importance of collaboration among departments, particularly at the sub-county levels, highlighting that all officers serve the same government.

Chief officer for special programs Mr. Patrick Butichi also took the officers through workplace Ethics and morals for public officers especially when collecting, own Sourced Revenue for the county government.

This induction marks a pivotal moment in Kakamega County’s commitment to efficient public service delivery and underscores the dedication of its leadership to upholding principles of good governance and accountability.